Contact us

Contact us

Please quote your National Insurance number or Pensioner Payroll number on all correspondence and be aware that we cannot provide financial advice.

  • by email:
  • by post: Worcestershire Pension Fund, County Hall, Spetchley Road, Worcester, WR5 2NP
  • by phone: See contacts listed below

Teachers: for information on your pension scheme please contact the Teachers’ Pension Scheme, or if Liberata are your school’s payroll provider email

If we contact you by email and that email includes personal information, we will make use of Cisco Registered Envelope Service unless you have emailed us from a secure email domain like Gmail, Hotmail and Yahoo.

Worcestershire Pension Fund is not regulated by the Financial Conduct Authority (FCA) which means our staff are unable to give advice about investments or how you can manage your pension benefits. We can provide you with information about how your pension benefits have been calculated and direct you to current Government information.

Address changes

For your protection we cannot take these over the phone. Please advise us in writing or scan and email us our Notify Change of Personal Circumstances Form.


When a member dies it is important that whoever is looking after their affairs lets us know as soon as possible, so that we can:

  • stop the pension being paid (if the member was a pensioner)
  • put in place any new pensions which may be due

If you need to notify us about a death, as you have not already used the Tell Us Once service (YouTube) that helps bereaved citizens inform many government organisations and public sector pension providers, just once, of a death, you can email a completed death notification form or phone us:

Current/deferred member address changes and death grant nomination forms

Employer contributions


Sherief Loutfy - Head of Pension Investment and Financial Planning  01905 843103 

New starters/refunds

Pension estimates and deferred benefits

Pension payroll and actual retirement calculations

Pensioner address and bank changes

Graham Gurney 01905 845766 (non-working days Monday and Friday)

Transfers in of previous LGPS service to Worcestershire Pension Fund

Transfers out / Cash equivalent transfer values / Purchase of additional pension

Member Portal 

If you need any help accessing the member portal, please contact us at:

Who’s who of the pensions Fund 

Our organisation structure (PDF)

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