Contact us
Please quote your National Insurance number or Pensioner Payroll number on all correspondence and be aware that we cannot provide financial advice.
- by email: pensions@worcestershire.gov.uk
- by post: Worcestershire Pension Fund, County Hall, Spetchley Road, Worcester, WR5 2NP
- by phone: See contacts listed below
Teachers: for information on your pension scheme please contact the Teachers’ Pension Scheme, or if Liberata are your school’s payroll provider email WccSES@liberata.com.
If we contact you by email and that email includes personal information, we will make use of Cisco Registered Envelope Service unless you have emailed us from a secure email domain like Gmail, Hotmail and Yahoo.
Address changes
For your protection we cannot take these over the phone. Please advise us in writing or scan and email us our Notify Change of Personal Circumstances Form.
Appointments
If you would like to see a member of the pensions team please email or telephone the relevant person to make a mutually convenient appointment at County Hall.
Worcestershire Pension Fund is not regulated by the Financial Conduct Authority (FCA) which means our staff are unable to give advice about investments or how you can manage your pension benefits. We can provide you with information about how your pension benefits have been calculated and direct you to current Government information.
Deaths
When a member dies it is important that whoever is looking after their affairs lets us know as soon as possible, so that we can:
- stop the pension being paid (if the member was a pensioner)
- put in place any new pensions which may be due
If you need to notify us about a death, as you have not already used the Tell Us Once service (YouTube) that helps bereaved citizens inform many government organisations and public sector pension providers, just once, of a death, you can email pensions@worcestershire.gov.uk a completed death notification form or phone us:
- surnames from A to D: Karen Philpott kphilpott@worcestershire.gov.uk 01905 846596
- surnames from E to G: Lynette Lewis llewis@worcestershire.gov.uk 01905 846584 - non-working days Monday, Wednesday and Friday
- H surnames: Jo Griffiths jgriffiths3@worcestershire.gov.uk 01905 843964
- surnames from I to P: Nigel Henry nhenry@worcestershire.gov.uk 01905 846528
- surnames from Q to Z: Sharon Elt selt@worcestershire.gov.uk 01905 845382
Current/deferred member address changes and death grant nomination forms
- Mandy Cook mcook@worcestershire.gov.uk 01905 845895
Employer contributions
- Anna Vile avile@worcestershire.gov.uk 01905 843548
Investments
Sherief Loutfy - Head of Pension Investment and Financial Planning SLoutfy@worcestershire.gov.uk 01905 843103
New starters/refunds
- surnames from A to D: Lisa Hadley lhadley@worcestershire.gov.uk 01905 843545
- surnames from E to L: John Frost jfrost@worcestershire.gov.uk 01905 766058
- surnames from M to S: Vlad Miagkikh vmiagkikh@worcestershire.gov.uk 01905 766043
- surnames from T to Z: Karen Plumpton KPlumpton@worcestershire.gov.uk 01905 844 593
Pension estimates and deferred benefits
- surnames from A to C: Sarah Goodman sgoodman@worcestershire.gov.uk 01905 765709
- surnames from D to G: Mary Thomas mthomas3@worcestershire.gov.uk 01905 643963
- surnames from H to L Tori Wakeman vwakeman@worcestershire.gov.uk 01905 766087
- surnames from M to R Keeley Brown kbrown@worcestershire.gov.uk 01905 766498
- surnames from S to Z Lynda Edwards ledwards@worcestershire.gov.uk 01905 846551
Pension payroll and actual retirement calculations
- surnames from A to D: Karen Philpott kphilpott@worcestershire.gov.uk 01905 846596
- surnames from E to G: Lynette Lewis llewis@worcestershire.gov.uk 01905 846584 - non-working days Monday, Wednesday and Friday
- surnames from H to K: Jo Griffiths jgriffiths3@worcestershire.gov.uk 01905 843964
- surnames from L to P: Nigel Henry nhenry@worcestershire.gov.uk 01905 846528
- surnames from Q to Z: Sharon Elt selt@worcestershire.gov.uk 01905 845382
Pensioner address and bank changes
Graham Gurney ggurney@worcestershire.gov.uk 01905 845766 (non-working days Monday and Friday)
Transfers in of previous LGPS service to Worcestershire Pension Fund
- surnames from A to C: Richard Wishart rwishart@worcestershire.gov.uk 01905 766045
- surnames from D to H: Harrison Wishart hwishart@worcestershire.gov.uk 01905 643467
- surnames from I to O: Maisie Smith msmith12@worcestershire.gov.uk 01905 643037
- surnames from P to S: Stephen Watkins swatkins8@worcestershire.gov.uk 01905 643792
- surnames from T to Z: Lauren Colclough LColclough1@worcestershire.gov.uk 01905 844891
Transfers out / Cash equivalent transfer values / Purchase of additional pension
- surnames from A to J: John Griffiths jgriffiths2@worcestershire.gov.uk 01905 845112
- surnames from K to Z: Stuart Wishart swishart@worcestershire.gov.uk 01905 846203